Student Outreach Services Contact Information

East Tennessee SOS Counselors

Northeast Tennessee counties
Ruthie Cawood

(865) 803.8328 cell

Southeast Tennessee counties
Jamie Ensley
(423) 290-4601 cell

Middle Tennessee SOS Counselors


Director of Student Outreach Services
Southern Middle Tennessee counties
Lana Craig
(865) 803.8329 cell

Northern Middle Tennessee counties
Christina Lane
(615) 815-6239


West Tennessee SOS Counselors

Tipton, Shelby and Fayette counties
Katiah Young-Clark
(901) 573-1588

All other West Tennessee counties
Emily Pitt
(731) 343-0226


Existing borrowers: Please contact your Edsouth student loan servicer for inquiries regarding existing student loan accounts.